– Checking and posting incoming payments in SAP;
– Perform the dunning process;
– Reconciliation and monitoring of interfaces, including correction of mistakes;
– Reconciliation of credit notes and debit notes;
– Preparing the customer statements of accounts;
– Accounts and balance reconciliation;
– Clarification of customers’ requests;
– Ensure good communication with local unit and internal/external customers;
– Support of year end closing activities in the area of AR IFRS and local GAAP;
– Customer refunds and write-offs;
– Work on Unapplied cash;
– Attending phone calls from customers and initiating the calls to them;
– Management of customers in administration/liquidation;
– Ensure good communication with local unit and internal/external customers;
– Collection activities.